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Privacy policy

Introduction

As the operator of the online offer, conmoto GmbH (hereinafter referred to as “We”) is the responsible party for processing the personal data of the users of the online offer. Our contact details can be found in the imprint of the online offer, the contact persons for questions regarding the processing of personal data are named directly in this privacy policy.

We take the protection of your privacy and your private data very seriously. We collect, store and use your personal data only in accordance with the content of this privacy policy and the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the national data protection regulations.

With this data protection declaration, we would like to inform you to what extent and for what purpose personal data is processed in connection with the use of the online offer.

Personal data

Personal data is information about an identified or identifiable natural person. This includes all information about your identity, such as your name, e-mail address or postal address. In contrast, information that cannot be linked to your identity (such as statistical data, for example on the number of users of the online service) is not considered personal information.

In principle, you can use our online offer without disclosing your identity and without providing personal data. We then only record general information about the visit to our online offer. For some of the services offered, however, personal data is collected from you. This data will then only be processed by us for the purpose of using this online service, in particular to provide the requested information. When collecting personal data, only the data that is mandatory must be provided. In addition, further information may be possible, in which case it is voluntary. We indicate in each case whether the information is mandatory or voluntary. We will then provide information on the specific details in the relevant section of this privacy policy.

Automated decision-making based on your personal data does not take place in connection with the use of our online service.

Processing of personal information

Your data will be stored by us on specially protected servers within the European Union. These are protected by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your data is only possible for a few authorized persons. These are responsible for the technical, commercial or editorial support of the servers. However, despite regular checks, complete protection against all hazards is not possible.

Your personal data is transmitted encrypted over the Internet. We use TLS (Transport Layer Security) encryption for data transmission.

Disclosure of personal data to third parties

As a matter of principle, we only use your personal information to provide the services you have requested. Insofar as external service providers are used by us in the context of providing the service, their access to the data is also exclusively for the purpose of providing the service. We use technical and organizational measures to ensure compliance with data protection requirements and also require our external service providers to do the same.

Furthermore, we do not pass on the data to third parties without your express consent, in particular not for advertising purposes. Your personal data will only be forwarded if you yourself have consented to the forwarding of data or if we are entitled or obliged to do so on the basis of statutory provisions and/or official or court orders. This may involve, in particular, the provision of information for law enforcement purposes, for the prevention of danger or for the enforcement of intellectual property rights.

If we transfer your personal data ourselves or through service providers to countries outside the European Union, we comply with the special provisions of Art. 44 et seq. DSGVO for this purpose and also oblige our service providers to comply with these regulations. We will therefore only transfer your data to countries outside the European Union subject to the level of protection guaranteed by the GDPR. This level of protection is ensured in particular by an adequacy decision of the EU Commission or by the use of standard data protection clauses available here pursuant to Art. 46 para. 2 c) GDPR is guaranteed.

Legal bases of data processing

Insofar as we obtain consent for the processing of your personal data, Art. 6 para. 1 lit. a) DSGVO as the legal basis for data processing.

Insofar as we process your personal data because this is necessary for the performance of a contract or in the context of a relationship with you similar to a contract, Art. 6 para. 1 lit. b) DSGVO as the legal basis for data processing.

Insofar as we process your personal data to fulfill a legal obligation, Art. 6 para. 1 lit. c) DSGVO as the legal basis for data processing.

The legal basis for the data processing is further Art. 6 para. 1 lit. f) DSGVO, if the processing of your personal data is necessary for the protection of a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not require the protection of personal data.

Within the scope of this privacy policy, we always indicate the legal basis on which we base the processing of your personal data.

Data deletion and storage period

We always delete or block your personal data when the purpose for storing it no longer applies. However, storage may take place beyond this if this is provided for by legal requirements to which we are subject, for example with regard to statutory storage and documentation obligations. In such a case, we will delete or block your personal data after the end of the corresponding specifications.

Use of our online offer

Information about your computer

Each time you access our online offer, we collect the following information about your computer, regardless of your registration: the IP address of your computer, the request of your browser and the time of this request. In addition, the status and the amount of data transferred are recorded as part of this request. We also collect product and version information about the browser used and the computer’s operating system. We also record the website from which the online offer was accessed. The IP address of your computer is only stored for the time of use of the online offer and then deleted or anonymized by shortening. The remaining data is stored for a limited period of time.

We use this data for the operation of the online offer, in particular to detect and eliminate errors, to determine the utilization of the online offer and to make adjustments or improvements. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f) GDPR.

Cookies use

Cookies are used for our online offer – as on many websites. Cookies are small text files that are stored on your computer and save certain settings as well as data for exchange with the online offer from us via your browser. A cookie usually contains the name of the domain from which the cookie file was sent, information about the cookie’s age, and an alphanumeric identifier.

Cookies allow us to recognize your computer and make any preferences immediately available. We use various cookies to achieve this purpose.

Essential cookies enable basic functions and are necessary for the proper functioning of the website. This is also our legitimate interest in data processing according to Art. 6 para. 1 lit. f) GDPR to be seen.

In addition, we also use marketing cookies used by third parties to display personalized advertising, as well as third-party cookies that allow access to content implemented on our site. We use these providers to improve our online offering and to provide you with a better service that is even more tailored to your needs. These cookies are only used if you have expressly consented to their use. In this case, our legal basis for the use of such services is your consent pursuant to. Art. 6 par. 1 lit. a) GDPR.

The cookies we use are so-called session cookies, which are automatically deleted after the end of the browser session. Occasionally, cookies with a longer storage period can also be used so that your settings and preferences can still be taken into account the next time you visit our online offering.

Most browsers are set to accept cookies automatically. However, you can disable the storage of cookies or set your browser to notify you when cookies are sent. It is also possible to delete already stored cookies manually via the browser settings. Please note that you may only be able to use our online offer to a limited extent or not at all if you reject the storage of cookies or delete necessary cookies.

Borlabs

In order to obtain your consent to the storage of certain cookies and to document this in accordance with data protection regulations, we use the cookie consent technology from Borlabs. This is an offer from Borlabs- Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg.

Through this tool, given consents are stored and documented by means of a randomly generated ID. Borlabs does not store or transmit any personal data.

For more information about Borlabs’ privacy practices, please visit https://de.borlabs.io/datenschutz/.

Borlabs cookie consent technology is used for technical implementation when obtaining consent under data protection law on our online offering. The legal basis for the integration of this technology are our legitimate interests, Art. 6 para. 1 lit. f) GDPR. Our legitimate interest is the technical necessity of using such solutions to ensure that cookies are used in accordance with data protection requirements.

Use of the Google Tag Manager

Google Tag Manager is a tool that is used to manage other tools for user behavior analysis, such as Google Analytics, or other services based on so-called “tags”. The Google Tag Manager does not process personal data. Such processing occurs at most through the “tags” which are triggered by the Google Tag Manager. Access to this data does not take place on the part of the tag manager. If deactivation takes place at domain or cookie level, this applies to all tracking tags implemented with Google Tag Manager.

For more information, please visit http://www.google.de/tagmanager/use-policy.html

Google Analytics

We use Google Analytics for statistical analysis. Google Analytics is a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, Ireland (“Google”). Google Analytics uses cookies, among other things, for evaluations. Cookies are text files that are stored on your computer and enable an analysis of your use of the online offers. The type and scope of the use and evaluation of cookies are predominantly specified by Google. The information generated by the cookies about your use of the online offer is usually transmitted to a Google server and stored there. It cannot be ruled out that data will also be transmitted to the USA and that government agencies may be able to access this data. In the case of activation of IP anonymization on this website, however, your IP address will be shortened by Google beforehand. Only in exceptional cases is the full IP address transmitted to a Google server and shortened there. On behalf of the operator of the online offer, Google uses this information to evaluate your use of the online offer, to compile reports on website activity and to provide other services related to website and internet use to the website operator. In addition, Google may use the data for its own purposes. Within the scope of these purposes, Google may, for example, profile user behavior or link the data to other user data, such as an existing Google account. We have no influence on these data processing operations. For more information, please refer to Google’s privacy information, which is linked for you below. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.

For more information, please visit http://tools.google.com/dlpage/gaoptout?hl=de or http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection). We would like to point out that on our Internet pages Google Analytics has been extended by the code “anonymizeIp();” in order to anonymize the IP addresses, whereby the last octet is deleted.

Our legal basis for the use of Google Analytics is your consent pursuant to Art. 6 para. 1 lit. a) GDPR.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to verify whether the data entry on this website (e.g. in a contact form) is automated or whether a human being makes the corresponding data entry. For this purpose, the tool analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically with the visit of the respective page. The tool evaluates various information as part of the analysis, such as the mouse movements made or the time spent on the page. Regarding the data collected by the analysis, a forwarding to Google takes place.

The data processing is based on your consent according to Art. 6 para. 1 lit. a) GDPR.

For more information about Google reCAPTCHA, please see the Google Privacy Policy and the Google Terms of Service at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Zapier

We use “Zapier” to connect different web apps. This allows us to automate actions between different web apps. Zapier is a service of Zapier Inc, 548 Market St #6241, San Francisco, CA 94104, USA. When using Zapier, it is not excluded that data is transferred to servers of Zapier in the USA. We have concluded an order processing agreement with Zapier. In addition, the data processing is secured by the EU standard contractual clauses. We use Zapier to automate actions between different apps in order to improve our internet presence and make it more time-efficient, which is also our legitimate interest according to Art. 6 para. 1 lit. f) DSGVO.

For more information about privacy at Zapier, please visit: https://zapier.com/privacy/

Unbounce

We use Unbounce to create our landing pages. Unbounce is a service of Unbounce Inc. 400-401 West Georgia St. Vancouver, BC, Canada, V6B 5A1. The affected sites are hosted by Unbounce. This means that the user’s browser communicates directly with Unbounce. For example, the IP address, browser signature, operating system, device type, and the date and time of the page visit are transmitted to Unbounce. Cookies are also set in this context. The data is only made available to us anonymously, so that we cannot draw any conclusions about individual persons.

With the help of this service we create landing pages for our website. This ultimately serves to optimize our Internet presence and our offer. This is also our legitimate interest according to Art. 6 para. 1 lit. f) GDPR.

For more information about Unbounce’s privacy practices, please visit: https://unbounce.com/privacy/

Hotjar

We also use Hotjar for statistical analysis. Hotjar is a web analytics service provided by Hotjar Ltd, Level 2, St Julians Business Centre 3, Elia Zammit Street, 3155 St Julians STJ, Malta (“Hotjar”). Hotjar uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a server of Hotjar in Ireland and stored there. Website visitors receive a unique user ID that can be assigned to them on recurring visits. IP addresses of visitors are suppressed before they are stored. The last octet of the IP addresses is set to 0, so that the complete IP address is not recorded. The first three octets of the IP address are used only to determine the geographic location of the visitor. On behalf of the operator of this website, Hotjar will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

If you do not want Hotjar to collect data, you can disable it here: https://www.hotjar.com/legal/compliance/opt-out.

For more information, please visit https://www.hotjar.com/legal/policies/privacy or https://www.hotjar.com/legal/compliance/gdpr-commitment (general information about Hotjar and privacy).

The legal basis for the data processing is your consent according to Art. 6 para. 1 lit. a) GDPR.

Retargeting and remarketing

Retargeting or remarketing are technologies that display suitable advertising to users who have previously visited a particular website, even after they have left that website. For this purpose, it is necessary to recognize Internet users beyond the company’s own website, for which purpose cookies from the relevant service providers are used; in addition, previous usage behavior is taken into account. For example, when a user looks at certain products, these or similar products can later be displayed to him or her as advertisements on other websites. It is personalized advertising adapted to the needs of individual users. For this personalized advertising, it is not necessary to identify the user beyond recognition. We therefore do not combine the data used for retargeting or remarketing with any other data.

We use such technologies to place ads on the Internet. We use third-party providers for the placement of ads. Among other things, we use offers from Google, which enables automatic display of products of interest to the Internet user. This function is implemented through cookies. For more information about this technology, please see the Google Privacy Policyat https://policies.google.com/privacy?hl=de. The installation of cookies for Google Remarketing and Google AdWords Conversion Tracking can be prevented by a setting of the respective browser software by calling up the website http://www.google.com/policies/privacy/ads/ and changing the corresponding setting.

Furthermore, we use the conversion tool “LinkedIn Insight Tag” of LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser that enables the collection of, among other things, the following data: IP address, device and browser properties, and page events (e.g. page views). Here, LinkedIn only offers anonymized reports on ad performance and website audience. In addition, LinkedIn also offers a retargeting option. This allows us to place targeted advertisements outside our website without identifying you as a website visitor.

For more information about privacy at LinkedIn, please visit https://www.linkedin.com/legal/privacy-policy?_l=de_DE.

LinkedIn members can control the use of their data for advertising purposes in their account settings. Furthermore, the Insight tag can be disabled on thehttps://www.linkedin.com/psettings/guest-controls/retargeting-opt-out page .

The legal basis for retargeting and remarketing is your consent according to Art. 6 para. 1 lit. a) GDPR.

Facebook Custom Audience

Remarketing tags from Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA (“Facebook”) are integrated into our online offer. When you visit our online offer, a direct connection between your browser and the Facebook server is established via the remarketing tags. This provides Facebook with the information that you have visited our online offer with your IP address. In this way, Facebook can assign the visit to our online offer to your user account at Facebook – insofar as you are registered there. The legal basis for this is your consent in accordance with Art. 6 para. 1 lit. a) DSGVO.DSGVO. We would like to point out that we do not receive any further knowledge of the content of the transmitted data as well as its use by Facebook. However, you can find more information in Facebook’s privacy policy at www.facebook.com/about/privacy/.

If you do not wish to have data collected via Facebook’s remarketing tags, you can deactivate the use of Facebook Custom Audience via the following link: www.facebook.com/ads/website_custom_audiences/.

Google Maps

We use the map service Google Maps for our online offer. Google Maps is a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). The maps integrated into our online offer are retrieved directly from Google in accordance with Google’s specifications, so that Google always receives your IP address as part of the display of the map. Google also uses cookies for the various services, which can also be used to evaluate your user behavior. In order to comply with data protection regulations, the terms of use for the map service contain data protection regulations that serve to protect you. Google’s terms of use for the map service can be found at https://www.google.com/intl/de_US/help/terms_maps.html, and Google’s general explanations of data protection are available at https://policies.google.com/privacy?hl=de&gl=de. The legal basis for the integration of the map service is Art. 6 para. 1 lit. f) DSGVO; our legitimate interest lies in the provision of map material for your orientation. For the setting of cookies in connection with the integration of Google Maps, the legal basis is your consent according to Art. 6 para. 1 lit. a) GDPR.

Use of Google Fonts

External fonts, Google Fonts, are used on our online offer. Google Fonts is a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). The integration of these Google Fonts is done by a server call, usually a server of Google. This transmits to the server which of our Internet pages you have visited. Also, the IP address of the browser of the end device of the visitor of these web pages is stored by Google. You can find more detailed information on data processing by Google in Google’s privacy policy, which you can access here:

www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/

The legal basis for the integration of Google Fonts is Art. 6 para. 1 lit. f) DSGVO; our legitimate interest is the optimization of our online offer. The setting of cookies in this context is based on your consent in accordance with Art. 6 para. 1 lit. a) GDPR.

Facebook Connect

We offer you the option of using your existing profile on the social network Facebook (Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA). To do this, you can click on the corresponding Facebook icons when registering or logging in. Clicking on the respective icon opens a new window in which you can log in to the corresponding provider. You will also be informed there about which data will be forwarded for authentication and for registration or login. Based on your consent, it is also possible that further data from your profile will be forwarded to us. This data (such as your age or your like behavior) is then used by us to optimize our offers, including the adaptation of our offers to your interests. The legal basis for data processing is your consent pursuant to Art. 6 (1) a) DSGVO.

To perform the authentication, a connection is established between your terminal device and the servers of the respective providers. Through this, the provider learns in particular your IP address, and possibly also other information about your terminal device. We have no influence on data processing by the provider in this regard. In this respect, the data protection information of the respective provider applies:

Facebook: http://www.facebook.com/policy.php

Order processing

We use your personal information for orders only within our company and affiliated companies as well as the company commissioned with the processing of orders.

Storage and data transfer for orders

For order processing we cooperate with various companies that are responsible for payment processing and logistics. In doing so, we ensure that our partners also comply with data protection regulations. Thus, we pass on your address data (name and address) to the respective transport company that delivers the ordered products to you. The legal basis for this is Art. 6 para. 1 lit. b) GDPR. The processing of your personal data is necessary for the fulfillment of the contract with you.

The data is stored by us for as long as it is required for the fulfillment of the contract. In addition, we store this data to fulfill post-contractual obligations and due to commercial and tax retention periods for the legally prescribed period. This retention period is usually 10 years to the end of the respective calendar year.

Payment processing for orders, Paypal

Depending on the selected payment method, payment processing for orders may be carried out by a service provider.

When paying by credit card, your necessary data such as name, address as well as the purchase data will be forwarded to the respective credit card company.

When paying via PayPal, you will be redirected to the Paypal website via a link. Personal data of you will be processed. These are your name, address, e-mail address, telephone number, if applicable, and account or credit card data. Please refer to the General Terms and Conditions, Terms of Use and Privacy Policy of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg on the Internet page www.paypal.com.

The legal basis for the payment processing is Art. 6 para. 1 lit. b) GDPR. The processing of your personal data is necessary for the performance of the contract with you, and you are free to choose the method of payment.

Credit check

Depending on the selected payment method, the check of your creditworthiness may be required. In this case, we use external service providers to whom we transfer your data (name, address, date of birth, order value) if you have given your consent to the credit check. We transmit the data to PayPal for this purpose.

The legal basis for the credit assessment is Art. 6 para. 1 lit. a) GDPR. If you do not wish to give consent to the credit check, you may have to select another means of payment.

As part of the credit assessment, an estimate is obtained of how high the probability of default is with regard to our receivable from the order. We only receive a probability value (score value) from our service provider, but no further details. Based on this value, we then evaluate whether the desired payment method can be offered. After the check has been completed, the score value is deleted by us and is not stored as part of the order data. It is therefore also not possible for us to evaluate retrospectively why, for example, a certain payment method was not possible.

Facebook Fanpage

In addition to our own online offering, we also operate a fan page on the social network Facebook. Through the fan page we inform about our activities and provide a channel for communication.

Delimitation of responsibility

Within the scope of the possibilities at Facebook, we try to ensure the protection of your privacy and your private data. Insofar as your personal data is processed by us in connection with your visit to the Fanpage, the explanations in this data protection declaration apply without restriction. Due to the integration of the fan page into the Facebook offer, it should also be noted that personal data is processed by Facebook at the same time. We have no influence on data processing by Facebook; in particular, Facebook does not act as a processor for us under our responsibility. For data processing by Facebook, the Facebook guidelines apply – at least according to Facebook – which are available at https://de-de.facebook.com/policy.php.

In terms of data protection, Facebook and we are jointly responsible for the operation of the fan page and the analysis of user data when visiting the fan page. In accordance with the requirements of data protection law, we have reached an internal agreement with Facebook on the delimitation of responsibility.

Facebook Insights

Facebook offers Fanpage operators the ability to get an overview of Fanpage usage and its users through the Page Insights features. Via Page-Insights, mainly statistical data can be called up and evaluated. We use the data from Page Insights to make the Fanpage as attractive and efficient as possible. For this purpose, Facebook provides us with data that Facebook itself has generated. Facebook provides further information on how the Page Insights function works and who is responsible for it at https://www.facebook.com/legal/terms/page_controller_addendum.

Messenger

Facebook offers users who are registered with Facebook the possibilities for immediate communication via Facebook Messenger. If you contact us via the messenger, the transmitted data will be stored and used by us solely for the purpose of responding to your inquiry. The legal basis for the processing of your data is your consent within the meaning of Art. 6 para. 1 lit. a) DSGVO and our legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the collection and processing of customer inquiries, in the evaluation of customer inquiries as well as in abuse control.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For your personal data, this is the case when the respective conversation has ended. We consider the conversation to have ended when the circumstances indicate that the matter in question has been conclusively clarified. The user has the option to revoke his consent to the processing of personal data at any time; in this case, the data will be deleted immediately if there is no basis for further storage.

Further information about Facebook

If you have any questions about our use of personal data in connection with the use of the fan page on Facebook, please feel free to contact us and our data protection officer at any time. The contact details and communication channels are explained in our privacy policy. Insofar as you have questions regarding data protection at Facebook, we would like to ask you to contact Facebook directly. General information on the safe use of social networks is also provided by the German Federal Office for Information Security (BSI) on its website at https://www.bsi-fuer-buerger.de/BSIFB/DE/DigitaleGesellschaft/SozialeNetze/sozialeNetze_node.html.

Communication with us

You can contact us in a number of ways, including using the contact form on our website. Furthermore, you can reach us by mail, phone or directly via chat. We also like to inform you regularly with our newsletter by e-mail.

Contact form

If you wish to use the contact form in our online offer, we collect the personal data that you enter in the contact form, in particular name and e-mail address. We also store the IP address and the date and time of the request. We process the data transmitted via the contact form exclusively for the purpose of being able to answer your inquiry or request.

You can decide for yourself what information you send us via the contact form. The legal basis for the processing of your data is your consent according to Art. 6 para. 1 lit. a) GDPR.

After we have processed the matter, the data will initially be stored in case of any queries. A deletion of the data can be requested at any time, otherwise the deletion takes place after complete settlement of the matter; statutory retention obligations remain unaffected in each case.

When you subscribe to our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe. You will receive regular information by e-mail on current topics as well as e-mails on special occasions, such as special promotions. The emails may be personalized and individualized based on our information about you.

For the registration to our newsletter we use, unless you have given us your consent in writing, the so-called double opt-in procedure, i.e. we will only send you a newsletter by e-mail if you have previously expressly confirmed that we should activate the newsletter dispatch. We will then send you a notification email and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in that email.

The legal basis for the processing of your data is your consent according to Art. 6 para. 1 lit. a) DSGVO, if you have expressly subscribed to the newsletter. Within the scope of the legal requirements, it may also be possible that you receive our newsletter from us without express consent because you have ordered goods or services from us, we have received your e-mail address in this context and you have not objected to receiving information by e-mail. In this case, the legal basis is our legitimate interest in transmitting direct advertising pursuant to Art. 6 para. 1 lit. (f) GDPR.

We use MailChimp to send our newsletter. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318 (hereinafter Mailchimp). The email addresses of our newsletter recipients, as well as the other data processed in the context of the newsletter dispatch, are stored on MailChimp’s servers in the USA. MailChimp uses the information provided and collected to send and evaluate the newsletters on our behalf. We have entered into a “Data Processing Agreement” with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties.

MailChimp also provides various analytics about the extent to which the newsletters sent are opened and used, such as how many users an email was sent to, whether emails were rejected, and whether users unsubscribed from the list after receiving an email. The analyses are performed on a group basis and are not used by us for individual evaluation. For more information on data protection in connection with MailChimp, please visit: http://mailchimp.com/legal/privacy/.

The legal basis for the cooperation with MailChimp is Art. 6 para. 1 lit. f) DSGVO, unless you have given your express consent in accordance with Art. 6 para. 1 lit. a) GDPR is present. Our legitimate interest follows from the fact that we require the use of the service provider for the purpose of direct advertising and optimization of our offers.

If you no longer wish to receive newsletters from us, you can revoke your consent at any time with effect for the future or object to further receipt of the newsletter without incurring any costs other than the transmission costs according to the prime rates. Simply use the unsubscribe link included in each newsletter or send a message to us or our data protection officer.

Freshworks

Within the framework of customer relationship management, we make use of services provided by Freshworks Inc. 2950 S. Delaware Street, Suite 201 San Mateo CA 94403. The services here include FreshChat (live chat software). All the services facilitate our customer contact and make it more effective and customer-friendly. Within the scope of these services, customer data is collected, in particular with regard to any orders or service requests. Freshworks will act as an order processor for us and data processing will take place on the basis of our instructions. The EU standard contractual clauses were agreed with Freshworks. In the facilitated and more effective customer communication also lies our legitimate interest under Art. 6 para. 1 lit. f) GDPR. Furthermore, the legal basis for the corresponding data processing operations is Art. 6 para. 1 lit. b) GDPR, if the data processing is necessary for the performance of a contract or for the initiation of such a contract.

For more information about privacy at Freshworks, please visit: https://www.freshworks.com/terms/
https://www.freshworks.com/privacy/
https://www.freshworks.com/security/

Social media

In our online offer you will find links to the social networks Facebook,, Pinterest and Instagram as well as the career network LinkedIn. You can recognize the links by the respective logo of the providers.

Clicking on the links opens the corresponding social media pages, for which this privacy policy does not apply. For details of the provisions applicable there, please refer to the corresponding data protection declarations of the individual providers; you will find these at:

Facebook: http://www.facebook.com/policy.php

Pinterest: https://policy.pinterest.com/de/privacy-policy

Instagram: https://help.instagram.com/519522125107875

LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=de_DE

Before calling up the corresponding links, no personal information is transmitted to the respective providers. Your access to the linked page is at the same time the basis for the data processing by the respective providers.

YouTube use

YouTube videos are integrated in our online offer, for the playback of which we use a plugin of the YouTube service operated by Google (“YouTube”). The operator of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). We use the YouTube service in extended data protection mode to protect your privacy as much as possible. If you call up a web page of our online offer on which a YouTube video is embedded, Google initially only receives the information necessary for the integration and no cookies are set for usage analysis. Only when you play the embedded video does Google receive further information; in the process, Google may also set cookies to analyze your user behavior. When playing the video, the YouTube servers are informed by Google, for example, which page of our online offer you are using to play the video.

If you are logged into your Google account, you enable Google or YouTube to assign your surfing behavior directly to your personal Google profile. We therefore recommend that you only play embedded YouTube videos if you agree to the associated data processing by Google. You can prevent the data assignment to your Google profile by logging out of your YouTube account. For more information on the handling of user data, please refer to Google’s privacy policy at https://www.google.de/intl/de/policies/privacy/, which also applies to YouTube.

We use YouTube so we can show you videos and let you know more about us and our services. The legal basis for the integration of the videos is our legitimate interest within the meaning of Art. 6 para. 1 lit. f) DSGVO; however, the playing of the videos and the associated further data processing are only carried out on the basis of your consent within the meaning of Art. 6 para. 1 lit. a) GDPR.

Your rights and contact

We attach great importance to explaining the processing of your personal data as transparently as possible and also to informing you about the rights to which you are entitled. If you would like more information or to exercise the rights to which you are entitled, you can contact us at any time so that we can take care of your request.

Data subject rights

You have extensive rights with regard to the processing of your personal data. First of all, you have a comprehensive right to information and, if necessary, you can demand the correction and/or deletion or blocking of your personal data. You may also request restriction of processing and have the right to object. You also have a right to data portability with respect to the personal data you provide to us.

If you would like to exercise any of your rights and/or receive more information about them, please contact our customer service. Alternatively, you can also contact our data protection officer.

Revocation of consent and objection

Once you have given your consent, you can freely revoke it at any time with effect for the future. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Contact persons for this are also our customer service and our data protection officer.

If the processing of your personal data is not based on consent but on another legal basis, you can object to this data processing. Your objection will result in a review and, if necessary, termination of the data processing. You will be informed of the result of the review and – if the data processing is nevertheless to be continued – you will receive more detailed information from us as to why the data processing is permissible.

Data protection officer and contact

If you have any questions regarding our handling of personal data or require further information on data protection issues, please do not hesitate to contact us:

conmoto GmbH
Annette-Allee 41, 48149 Münster
Phone: +49 0251 284 685 0
E-mail: info@conmoto.com

Management: Johannes Wagner, Patrick Tenbrinck

Complaints

If you believe that the processing of your personal data by us is not in accordance with this Privacy Policy or the applicable data protection regulations, you have the right to lodge a complaint with a supervisory authority. You can complain to our data protection officer. The Data Protection Officer will then review the matter and inform you of the outcome of the review.

More information and changes

Links to other websites

Our online offer may contain links to other websites. These links are usually marked as such. We have no influence on the extent to which the applicable data protection provisions are observed on the linked websites. We therefore recommend that you also inform yourself about the respective data protection declarations of other websites.

Changes to this privacy policy

The status of this privacy policy is indicated by the date (below). We reserve the right to change this privacy policy at any time with effect for the future. A change is made in particular in the event of technical adjustments to the online offer or changes to the data protection requirements. The current version of the privacy policy can always be accessed directly via the online offer. We recommend that you regularly check for changes to this privacy policy.

Status of this privacy policy: August 2020